> Shopping Made Simple

To support the success of your existing retail program, Hotels at Home has created a custom tailored software solution that allows the guest-customer to focus on shopping rather than technology.

Intuitive, reliable and thorough, Hotels at Home’s web-based platform completely integrates with your existing Web site allowing guests a seamless, on-brand shopping experience. At each turn, your guests will feel like they are purchasing directly from your hotel. Or, if you prefer, Hotels at Home can ensure that your guests are informed that they are making a purchase from a third party Web site.

Our full-service merchandise management software takes care of ordering, payment and fulfillment in a manner that facilitates consistency and supports clear accountability

• Ensuring a pleasurable online shopping experience, our knowledgeable team of Concierge Service Representatives (CSRs) is at your customers’ disposal. Not only is each Hotels at Home CSR trained, coached, mentored, monitored, tested and informed about the items showcased in your catalog, every individual CSR is an expert at our software, assuring that no question goes unanswered.