> Fulfillment

At Hotels at Home, each order is hand-chosen, hand-packed, inspected and carefully custom-packaged to ensure guest-customer care and satisfaction.

Since each guest-customer is unique, Hotels at Home offers a variety of delivery options, ranging from same day shipping and express services, to daily, international shipments. To facilitate proper “white glove” delivery of your products to your guests, Hotels at Home has developed an extensive distribution network, comprised of local and global delivery services to ensure prompt and damage-free transport and receipt.

Full, highly effective transport services are available for shipments, large and small, via cost-efficient freight and air transport, including UPS, FedEx, Airborne, DHL and others, when required, to meet guest-customer timelines and expectations. With this mix of delivery options, you and your customers are assured of guaranteed, on time delivery, lower rates and accurate, real time shipment tracking.

From our on-site U.S. and European based headquarters and warehouse locations, as well as from our fulfillment center in Canada, most orders ship within 24 hours of purchase. In 2010, Hotels at Home plans to establish an Asian headquarters and multiple warehouse locations to meet increasing customer demand

Payment can be processed through all major credit cards. Wire transfer and checks are also accepted for the convenience of your guests. We currently process orders in multiple currencies including US Dollars, Canadian Dollars, Euros and Great Britain Pounds and are continuously adding new currencies as we continue our international expansion.