> Vendor Relationships

At Hotels At Home, our longevity in the hospitality business has allowed us to establish long-standing relationships with all of the most respected and reliable vendors serving the industry. This gives us the breadth of knowledge, personal connections and leverage necessary to ensure your retail program is not only consistently well served, but separate and unique from that of your peers.

Our long-established vendor relationships also allow us unprecedented access to product information and training. Our trusted vendors are an integral part of our Concierge Service Representatives’ (CSRs) extensive education process. Vendors visit us often and impart the detailed knowledge our CSRs need to respond to your guest-customers with clarity and confidence.