To help you extend the reach of your brand into your guests’ homes, Hotels at Home offers a comprehensive hospitality retail management program.
Gone are the days of having to respond to customer requests for pillows, bathrobes or other amenities on an ad hoc basis. Hotels at Home partners with you to define a catalogue of products to market to your guests. Once established, a customized program is implemented that takes your guest-customers from their initial in-room experience to their ultimate at-home delivery – and beyond.
From product definition to logistics and payment, Hotels at Home has developed a complete retail management program that can be implemented rapidly, seamlessly and with a nominal initial investment. Throughout the management of your retail program, we maintain the standards of your brand and continue to invest in our own capabilities to provide retail services accurately and efficiently to help ensure brand enthusiasm and allegiance.
At Hotels at Home, every facet of our innovative retail marketing programs is well established, flexible, responsive and leading edge – and delivered to your guest-customers with a superior level of service.